Best Landscaping & Construction (ABN 89 524 317 069) respects your privacy. This policy explains how we collect, use, store and disclose personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information we collect
We collect only what we need to respond to enquiries and deliver our services. This may include your name, phone number, email address, suburb or property address, project details, budget range, preferred start date, photos or plans you share with us, and records of our communication with you.
2. How we collect it
We collect information when you fill in our website enquiry form, call or email us, meet us on site, or engage us for work. Our website may also collect technical data such as IP address, browser type and pages visited through cookies and analytics tools.
3. How we use it
We use your information to respond to enquiries, prepare quotes, plan and complete projects, arrange plans and approvals where required, issue invoices, meet our legal and insurance obligations (including QBCC requirements), and improve our website and services. We will only send marketing messages with your consent, and you can opt out at any time.
4. Who we share it with
We do not sell your personal information. We may share it with trusted third parties who help us deliver your project — such as designers, draftspeople, certifiers, suppliers, subcontractors, insurers, accountants and IT or hosting providers — and with government bodies where required by law.
5. Storage & security
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Information is stored securely in electronic systems with restricted access and is kept only as long as needed for business, legal and warranty purposes.
6. Cookies & analytics
Our website may use cookies and tools such as Google Analytics to understand how visitors use the site. This data is aggregated and does not identify you personally. You can disable cookies in your browser settings.
7. Access & correction
You can ask to access or correct the personal information we hold about you at any time by contacting us. We will respond within a reasonable timeframe.
8. Complaints
If you have a concern about how we have handled your information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Contact us
Best Landscaping & Construction · Morayfield QLD 4506 · 0420 314 646 · admin@bestlandcon.com